Holiday let cleaning and changeover specialists

Welcome basket set out in a Cotswold holiday cottage

Co-hosting

Airbnb co-hosting and holiday let management in the Cotswolds

Step back as far as you like. Hayley steps in.

A cottage kitchen kept ready for guests
Kitchen ready between guests
A set welcome tray in a holiday cottage
Welcome tray, set
Oak front door of a Cotswold stone cottage
A Cotswold cottage we look after

Real House&Home photos from the houses. Waiting on Hayley for additional interior shots (made bed, more kitchens) if she has better ones.

For owners who'd rather not

Some owners enjoy running their let. Some have stopped enjoying it — the messages at eleven at night, the review that needs answering carefully, the booking that needs moving, the guest asking where the bins go.

If you've reached that point, you don't have to sell up and you don't have to hand a chunk of your income to an agency in another county. You can hand it to Hayley.

Three ways to hand it over

You choose how far.

As needed

You run the let. Hayley's there for the odd thing — a trusted tradesman when something needs fixing, a job arranged when you ask for it. No standing arrangement.

Looked after

Anything that comes up at the house is handled without you being asked each time — Hayley has authority to act, agreed with you in advance, up to a limit you set together. You keep the bookings and the guest messages.

Fully managed

As above, plus bookings, guest messages and reviews are handled on your behalf. You hear what's happened. You don't have to decide what to do about it.

Start wherever suits, and move up or down later.

A trusted list, not a stranger with a van

When something needs a plumber, an electrician or a gardener, it's someone Hayley already knows — vetted, insured, and used many times over. As the business has grown so has the list, and it keeps growing.

The tradesman invoices you directly, in his own name — you're never paying House&Home for someone else's work, and there's no markup hidden in the middle. Hayley arranges it, checks it's been done properly, and keeps the paperwork so you always know who did what, when, and whether they've been paid.

Join the trade panel

Twenty-five years at the live end

This isn't a call centre reading from a script. Hayley has spent a quarter of a century inside these houses on changeover day — she knows what guests complain about before they complain, what a five-star review is actually made of, and what a house needs before a bank holiday weekend.

What it costs

Co-hosting is charged above the standard changeover rate, and the rate depends on how much you're handing over. Hayley will talk it through and quote it plainly. No percentage of your booking revenue, no tie-in, no notice period buried in a contract.

Changeovers themselves are covered on Holiday houses — the cleaning underneath co-hosting.

Getting started

Call Hayley on 07437 416621.

She'll walk the house, talk through how much you want to hand over, and quote it.

07437 416621 Holiday house changeovers

Questions owners ask

Do you take a percentage of my bookings?

No. You're quoted a rate for the work, not a cut of your income.

Can I start small and hand over more later?

Yes. Most owners start with As needed or Looked after and move up if it suits them.

Who do I pay when a tradesman does work at the house?

The tradesman, directly — his invoice, his bank details. Hayley arranges the work and keeps the record, but the payment is always between you and him.

Who deals with a guest problem at midnight?

Whatever you've agreed. Some owners want to be told straight away, some want it handled and hear about it in the morning.

Do you take over my listing account?

You stay the owner and the account stays yours. Hayley works as co-host alongside you, with the access you choose to give.

Am I tied in?

No tie-in and no notice period. If it isn't working, say so.

Which villages do you cover?

Blockley, Moreton-in-Marsh, Chipping Campden, Broadway, Stow-on-the-Wold, Bourton-on-the-Water, Northleach and the surrounding villages.

Are you insured?

Everyone working with us carries their own public liability insurance.