Standard changeover
Carried out on every guest departure. The property is left guest-ready.
Bedrooms
- All bed linen stripped and changed
- Beds made to presentation standard
- Surfaces, sills and skirtings dusted
- Floors vacuumed, including under beds where accessible without moving furniture
- Wardrobes and drawers checked and emptied of anything left behind
- Mirrors and glass cleaned
Bathrooms
- Toilets, basins, baths and showers cleaned and disinfected
- Shower screens and tiles cleaned, limescale removed
- Mirrors and glass polished
- Towels changed
- Toilet roll, soap and consumables restocked
- Floors cleaned
- Bins emptied
Kitchen
- Worktops, splashbacks and sink cleaned
- Hob and oven front cleaned, oven interior checked
- Microwave cleaned inside and out
- Fridge emptied of guest food, wiped down, checked as working
- Kettle and toaster wiped, descaled as needed
- Crockery, glassware and cutlery checked as clean and put away
- Cupboard fronts wiped
- Bins emptied, recycling sorted and put out
- Floors cleaned
Living areas
- Surfaces dusted and polished
- Cushions and throws straightened and presented
- Floors vacuumed, hard floors cleaned
- Under and behind sofa cushions checked for items left behind
Whole property checks — every visit
- Water running hot and cold, correct pressure
- Cooker, hob and oven working
- Fridge and freezer working
- Microwave working
- Heating working
- Lights and bulbs working
- Windows closed and secure
- All external doors locked and secure
- Keys accounted for
- Property left ready for arrival at the agreed time
Reporting
- Owner notified on completion
- Any damage, breakage or issue reported with photographs
- Anything urgent dealt with or escalated, as agreed with the owner in advance
